In relation to the website: logistics.edu.sg (“Site”).
Owner: (“we/us”): Logistics Institute of Singapore
The Site is a SG-based website and we take reasonable care to comply with the requirements of the SG Data Protection Act 1998 (‘the Act’) relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the internet can be guaranteed to be one hundred percent secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Save as provided below, we will not sell, rent, distribute or disclose information about you as an individual or your personal usage of the Site (‘Information’) without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, email address, telephone number, and any personal preferences.
For what purpose do we use the information gathered and with whom is it shared?
We hold personal information about you when you apply for Membership and when you retain Membership through subscription. We hold personal information about any Academic Awards we grant you and retain the history of any Awards (even if you are no longer a subscribing Member of the Logistics Institute of Singapore). If you do not pay your subscription at the due date we retain your personal information for three months to allow you to re-instate your Membership, after that time period we delete your personal information from our systems.
If you attend a course or event we process information about you in order to run the event. We retain information about you relating to the course or event billing, if appropriate, and we track the CPD hours you get credited with by virtue of your participation.
As part of our Membership application process we ask for your date of birth. As an Awarding body and Institute we need to ensure you are older than eighteen years of age at the time of your application and are correctly identified. We also need to correctly identify you if you are awarded Accredited membership or an Academic Award by us and we are asked to confirm your Award by another organisation, with your permission. This may occur if you apply for a position where academic references are taken or as part of a job application.
We will only send you marketing communications after you have agreed to receive this type of communication from us. You can withdraw from this agreement at any time by unsubscribing to our newsletters or writing to us at firstname.lastname@example.org.
We will not pass your data to third parties without your permission. We will pass examination results to your current employer if they paid the examination fees.
You have the right to have your personal details deleted from our systems. If you decide to ask for your details to be deleted you must be aware that we will no longer be capable of evidencing the Award of any Academic Award or completion of any course. You can ask for a copy of the personal information we have stored on our systems. If you wish to receive a copy please email email@example.com.
Updating your information
If any of the information you provide when subscribing to the services on the Site changes please notify us
Accessing your information
We are data controllers for the purposes of the act and if you wish to request access to your information held by us, you may contact us
If you subscribe to our mailing lists for news releases and other information, we may also ask you to answer various general questions about yourself so that we can tailor the information which we send to you.
If you subscribe to our newsletter and at any time you wish to stop receiving this or any other information you may have requested from us or any other company, please email or write to us or click the Unsubscribe link at the bottom of any communication you may receive from us.
We will take reasonable measures to ensure good practices and procedures are in place with regards to the security of data. Including regular reviews of current practices.
Electronic-based, electronically stored data is reasonably secure. Our storage servers are locked away, in a controlled secure environment. Only authorised personal have access.
Paper-based documentation received in respect of the individuals is stored in a secure orderly manner.
We take reasonable precautions to protect sensitive information you submit through the Site.
Emails, forms requesting information and feedback forms via the Site are not secure. Any information submitted via these forms is done so at your own risk. We will not be responsible for any personal information sent by email.
We take reasonable precautions to ensure that access to sensitive and non-sensitive information is restricted to our authorised personnel.
Our web server is based, under an agreement with a third-party ISP, in the United Kingdom. We and our ISP take reasonable precautions to ensure that appropriate security measures are in place for hosting this service.
If you have any questions or concerns about the security of our Site, contact us
Surveys and user groups
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
‘Email a friend’
We may from time to time operate an ‘Email a friend’ service or ‘Share’ functionality. This is a referral service, designed to make it easy for customers to recommend our Site and related websites or offers to a friend, and is a two-step process. First, a customer sends us the friend’s name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit the Site. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend’s details for any other purpose.
Links to third parties’ sites
Traffic patterns / site statistics
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.
Transfer to third parties
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offer of products, services or information that might be of particular interest to you (where you have consented to this). We also share your personal information with our suppliers in order to facilitate transactions and delivery. We ensure that our suppliers protect your personal information as tightly as we do and that they provide an adequate level of protection for your rights as a data subject. This may involve transferring or selling your Information to other companies, inside or outside the EU.
Your information may also be transferred to another company in the event of the transfer of our assets to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.
By submitting your information and subscribing to the services available on our site, you consent to such use and transfer.
If you do not wish to receive cookies from us or any other website, you can turn cookies off on your web browser: please follow your browser provider’s instruction in order to do so. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of any attempt to turn off cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org, www.allaboutcookies.org or www.civicuk.com/cookie-control/browser-settings.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.